Holtkamp Heating and Air Expands: A New Chapter with Holtkamp Plumbing Division
STORY BY AMY KIMBALL-NIEPMANN / PHOTOS BY JON ROGERS
FOR 30 years, Holtkamp Heating and Air has been a cornerstone of the community, providing reliable HVAC services with a focus on building long-lasting relationships. In February 2024, they expanded their offerings by launching the Holtkamp Plumbing Division, adding a new dimension to their business. Leading the new division is Hunter Phillips, son-in-law of owner Matthew Holtkamp. His background in general contracting, combined with his entrepreneurial spirit, makes him the perfect person to spearhead this exciting new venture.
FAMILY TIES SPARKED A NEW BUSINESS VENTURE
For years, Matthew had considered entering the plumbing market, but various acquisition deals fell through, and the idea remained on the back burner. It wasn’t until a new family connection breathed life into the prospect that things began to take shape. When Matthew’s daughter, Margaret, and Hunter started dating, his entrepreneurial background caught Matthew’s attention. As their relationship grew and Hunter spent more and more time with the Holtkamps, the conversations between Matthew and Hunter about a possible plumbing division became more serious, eventually gaining momentum and turning from casual, off-hand chats into serious discussions about real business opportunities. Hunter brought real-world, practical experience to the table. His career began in college, where he launched a successful renovation business, gaining experience in residential contracting. This hands-on work expanded into managing large commercial projects, including renovations for Chick-fil-A locations across the Southeast. Along the way, Hunter developed expertise in plumbing and electrical work and learned the importance of strong client relationships — a perfect combination of skills for the role he was about to take on. Over time, Hunter’s connection to the Holtkamp family deepened. By the time Hunter and Margaret became engaged, casual conversations about expansion solidified into a concrete plan for a new plumbing division. After formalizing the details, the Holtkamp Plumbing Division officially launched in February 2024, with Hunter leading the charge as Director of Plumbing.
HOLTKAMP’S SIGNATURE SERVICE, NOW FOR PLUMBING
Holtkamp Heating and Air has long been known for its exceptional client care, and this same standard applies to the Plumbing Division. Hunter leads the operation with the goal of delivering the same quality experience that customers have come to expect from Holtkamp. “Customer service is 90% of the value we bring,” Hunter says. He currently runs a small but highly efficient team, which includes himself as the lead plumber along with a master plumber who offers support and training. The new division aims to match the scale of the HVAC side, with plans to bring on additional plumbers and introduce specialized services like backflow prevention and septic system work. “We want to provide the same level of service that’s made Holtkamp Heating and Air successful for 30 years,” Hunter says. he community’s response has been overwhelmingly positive. Holtkamp’s existing customers are thrilled that they can now rely on the same trusted company for plumbing services. However, spreading the word has required some effort. The company has run PR and marketing campaigns to inform customers about the new division, helping to bridge the gap and raise awareness. “It’s all about conditioning our customers to know we do plumbing now,” Matthew explains.
FUTURE GROWTH AND COMMUNITY IMPACT
The long-term vision is to grow the plumbing division steadily over the next five years, aiming to replicate the success of their HVAC services. In addition to adding more plumbers, the company plans to offer a wider range of services to meet their customers’ diverse needs. With Hunter’s leadership and Matthew’s business experience, the division is on a strong path to success.
Plumbing is the latest step in Holtkamp’s broader expansion vision, with thoughts of adding electrical services to become a full-service home provider for HVAC, plumbing, and electrical needs.
Throughout their growth, Holtkamp HVAC & Plumbing remains deeply committed to supporting local nonprofits like Hudgens Center for Art and Learning and the Suwanee Arts Center. Matthew, a firm believer in giving back, views this expansion as another opportunity to increase the company’s impact on the community. “Supporting the community has always been part of who we are,” he says, highlighting the company’s ongoing philanthropy.
REMAINING FAMILY-OWNED IN A CHANGING LANDSCAPE
As many family-owned businesses are being swallowed up by larger corporations, Holtkamp HVAC & Plumbing stands out by remaining independent. Matthew takes pride in the fact that his company is still family-run, and he believes that having family at the helm brings a deeper level of commitment and care to the business. “No one cares “WE WANT TO PROVIDE THE SAME LEVEL OF SERVICE THAT’S MADE HOLTKAMP HEATING AND AIR SUCCESSFUL FOR 30 YEARS.” Holtkamp HVAC & Plumbing offers a wide range of services to meet their customers’ diverse needs. 19 BUSINESS about your business the way family does,” he says. Hunter agrees, seeing the family dynamic as a key driver of Holtkamp’s success. With Matthew’s leadership and Hunter’s drive to grow the plumbing division, they are working to ensure the company continues to thrive while maintaining the same values that have guided them for decades. Holtkamp is one of the largest family-owned service providers in Gwinnett County, and both Matthew and Hunter are focused on growing the business while staying true to their roots. As they expand into plumbing, their family-first philosophy remains at the heart of everything they do.
ON THE HORIZON
With Holtkamp Plumbing up and running, the company is already seeing the benefits of offering plumbing services alongside their HVAC work. The new division is built on the same foundation of trust, quality, and client care that has made Holtkamp a household name for decades. As the business grows, the goal is simple: to provide a seamless, all-in-one solution for homeowners in the community. Whether it’s fixing a broken pipe or installing a new HVAC system, Holtkamp is committed to delivering the best possible service, one home at a time. And as they look to the future, Holtkamp is poised to remain a trusted partner for homeowners, adapting to their needs and continuing its legacy of quality and care for generations to come.
Holtkamp HVAC & Plumbing is located at 60 Old Peachtree Road N.E. in Suwanee.
For more information, go to HoltkampHVAC.com or call 770-271-7511.
