Postal Plus

On August 14th, 1995 Jeff Oliver and his wife Cristina, opened the doors of Postal Plus: the print & mail shop inside Kroger on Peachtree Industrial and Suwanee Dam. Yes, inside Kroger. “That always throws people off at first,” they laughed. But, once people discover it, they almost always see them again. It could be the way that Cristina smiles and asks how the kids are doing; how Jeff is so upfront about pricing and lets people know how he can make the project more affordable; how each customer is treated as a priority; the super quick turnaround time; or the way they are both genuinely happy to see you. Most likely, it’s a combination of all of these!

This friendly, family-oriented, locally-sourced shop is exactly what Jeff and Cristina were aiming for when they opened twenty years ago. But, it did not come without its own set of challenges. “I barely knew how to make a copy when we opened,” Jeff confided. “And, with our two sons in middle school it was definitely a risk,” Cristina said.

But, after eighteen years as a General Manager at a lumberyard, Jeff decided it was time to work for himself. “We liked the idea of a family business and I wanted to be in the service industry, working directly with customers,” he said. So, after researching opportunities in the area, long-term business risks, and lower-cost startups – they invested in 2 copy machines, 2 fax machines and a 100 square foot retail space. Twenty years later they have become experts and what most would consider, “The official printers of Suwanee” – as longtime customer Mark Kronenberger puts it. “I’ve had consistent and great service here for over 15 years… everyone knows Jeff and Cristina.” Kronenberger continued.

“We have made a lot of friends here. The whole experience has been so rewarding,” said Cristina. Along with fostering customer relationships, they’re also committed to supporting other businesses in the area: buying from local vendors as often as possible and referring business to their customer’s companies. And, their noticeable loyalty is not one-sided either. “We have customers that have moved to different states and still use us for all of their printing. We have one in Washington state, someone in Texas and one in South Carolina….it’s crazy, but it’s so great,” they remarked.

And, while Postal Plus certainly feels like a “small-town Mom & Pop shop” (I even overheard Jeff swapping BBQ recipes with a customer) – their production capabilities, for personal or business needs, have grown tremendously over the years. But whether they’re printing a large format banner for your company’s next tradeshow or mailing a card to Grandma, you’re sure to be greeted with the same, signature Jeff and Cristina smiles.

Visit postalplussuwanee.com for a list of services. Or better yet, next time you’re picking up a couple groceries, head to the corner of Kroger and say hello to Suwanee’s favorite printers.